Terms & Conditions

Effective Date: August 3, 2025

Welcome to CozyLoftic.com. These Terms & Conditions govern your use of our website, services, and products. By accessing or using our platform, you agree to comply with and be bound by these terms. Please read them carefully before using our services.

1. Definitions

  • “Website” refers to CozyLoftic.com.

  • “We,” “Us,” “Our” refers to CozyLoftic.

  • “User,” “You,” “Your” refers to any person or entity using our website or purchasing from us.

  • “Products” means all items listed for sale on CozyLoftic.com, including but not limited to furniture, décor, gardening tools, and kitchenware.

2. Eligibility

You must be at least 18 years old to use this website or place an order. By using this site, you represent that you are legally eligible to enter into binding contracts as per applicable laws.

3. Company Details

  • Business Name: CozyLoftic

  • Category: Home & Garden

  • GST Number: 19CHEPR0886E1Z1

  • Registered Address: Arambagh, Hooghly, West Bengal, Pin: 712601

  • Email: cozyloftic@gmail.com

  • Phone: +91 7908035359

4. Account Registration

To make a purchase, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account and password.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

5. Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that product descriptions or other content is error-free, complete, or current. In case of discrepancies, CozyLoftic reserves the right to correct any errors or omissions.

6. Pricing & Payments

  • All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

  • We accept multiple payment methods, including UPI, credit/debit cards, net banking, and Cash on Delivery (COD) wherever applicable.

  • Orders will be processed once the payment has been successfully received.

Note: In case of pricing errors, CozyLoftic reserves the right to cancel or refuse any order placed for a product listed at the incorrect price.

7. Shipping & Delivery

  • We currently deliver across India.

  • Standard delivery times range from 3 to 10 business days, depending on location and product availability.

  • Shipping charges, if any, will be displayed during checkout.

  • Delays may occur due to unforeseen circumstances like weather, festivals, or courier issues. CozyLoftic is not liable for such delays but will make reasonable efforts to keep customers informed.

8. Return & Refund Policy

Please refer to our Return & Refund Policy page for detailed terms. In brief:

  • Returns are accepted within 7 days of delivery for damaged or defective items.

  • Products must be returned unused, in original packaging, with all tags and accessories.

  • Refunds will be processed after inspection, and the amount will be credited to your original payment method within 5–10 business days.

9. Cancellation Policy

  • Orders can be cancelled before shipment by contacting us at cozyloftic@gmail.com or calling 7908035359.

  • Once shipped, orders cannot be cancelled.

  • In case of prepaid orders, the refund will be initiated within 5–7 working days of successful cancellation.

10. Intellectual Property

All content on CozyLoftic.com, including text, graphics, logos, images, videos, product designs, and software, is the property of CozyLoftic or its licensors. Unauthorized reproduction, copying, or redistribution is strictly prohibited.

11. User Conduct

By using our website, you agree not to:

  • Use the website for any unlawful purpose.

  • Impersonate any person or entity.

  • Upload or transmit viruses, malware, or any code that may damage or interfere with our services.

  • Collect data from users or the website without consent.

Violation of these rules may result in termination of your access.

12. Third-Party Links

Our site may contain links to external websites. We do not endorse and are not responsible for the content, accuracy, or practices of these third-party websites. Accessing them is at your own risk.

13. Privacy

We are committed to protecting your privacy. Please refer to our Privacy Policy page to understand how we collect, use, and safeguard your personal information.

14. Warranties & Disclaimers

CozyLoftic provides products and services "as is" and "as available" without any warranties, express or implied.

We do not warrant that:

  • The website will always be secure or error-free.

  • The products will meet your expectations in all scenarios.

  • Any defects or issues will be corrected immediately.

To the fullest extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

15. Limitation of Liability

To the maximum extent permitted by law, CozyLoftic shall not be liable for any direct, indirect, incidental, or consequential damages arising out of:

  • Your use or inability to use the website.

  • Any errors, omissions, or inaccuracies in the website content.

  • The cost of procurement of substitute goods or services.

16. Indemnification

You agree to indemnify, defend, and hold harmless CozyLoftic, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, or expenses, including legal fees, arising out of your violation of these terms or your misuse of our website.

17. Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, pandemics, strikes, cyber attacks, or government restrictions.

18. Modifications to Terms

CozyLoftic reserves the right to update or modify these Terms & Conditions at any time without prior notice. The revised terms will be posted on this page, and your continued use of the site will constitute your acceptance of the changes.

19. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hooghly, West Bengal.

20. Contact Us

For questions regarding these Terms & Conditions, you can contact us at:

CozyLoftic
Email: cozyloftic@gmail.com
Phone: +91 7908035359
Address: Arambagh, Hooghly, West Bengal, Pin: 712601
GSTIN: 19CHEPR0886E1Z1

Thank you for choosing CozyLoftic.com – your trusted destination for stylish, practical, and cozy Home & Garden essentials.